Terms and Conditions
Welcome to Crafttown! By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. General Terms
By accessing and using Crafttown’s website and services, you agree to comply with and be bound by these Terms and Conditions, which govern your use of the website. If you do not agree to these terms, please refrain from using the website.
2. Products and Services
Crafttown provides a variety of outdoor furniture and related services. We make every effort to ensure the accuracy of product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies at any time.
3. User Accounts
To make purchases or access certain features of the website, you may need to create an account with Crafttown. You agree to provide accurate and up-to-date information when creating your account and to maintain the confidentiality of your account details. You are responsible for all activities that occur under your account.
4. Payment Terms
Payments for products purchased on our website are processed through secure payment gateways. You agree to provide valid and accurate payment information at checkout. Prices are listed in INR (Indian Rupees), and shipping charges may apply based on the weight and destination of your order.
5. Order Acceptance and Cancellation
Once you place an order with Crafttown, you will receive an order confirmation email. However, we reserve the right to cancel or modify any order due to inaccuracies, issues with payment, or stock availability. If your order is canceled, you will be notified and refunded accordingly.
6. Shipping and Delivery
Please refer to our Shipping Policy for detailed information regarding shipping charges, delivery timelines, and bulk order shipping. Orders will be shipped within 5 to 7 business days unless otherwise specified. Shipping times may vary based on your location.
7. Returns and Refunds
Crafttown aims to provide high-quality products. If you are not satisfied with your purchase, please review our Refund & Return Policy. Returns and refunds are subject to the conditions outlined in the policy, including product eligibility, timelines, and refund processing.
8. Limitation of Liability
To the fullest extent permitted by law, Crafttown will not be held liable for any damages, including indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our total liability shall not exceed the amount paid by you for the product.
9. Privacy and Data Protection
We respect your privacy. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.
10. Prohibited Activities
You agree not to use our website for any illegal, harmful, or fraudulent activities. This includes, but is not limited to, infringing on intellectual property rights, transmitting harmful viruses, or engaging in any other activity that may harm Crafttown or other users.
11. Modification of Terms
Crafttown reserves the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and the revised version will be effective immediately upon posting.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in India.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact our customer service team at support@crafttown.com or call us at +91 82855446356.