Shipping Policy
At Crafttown, we strive to provide you with the best shopping experience, including fast and reliable shipping. Please review our shipping policy below:
Standard Shipping
We offer standard shipping on all orders. Orders will be shipped within 5 to 7 business days from the date of purchase, depending on your location and product availability.
Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the products, as well as the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
Bulk Orders
For bulk orders, please note that shipping charges will be the responsibility of the customer. Unfortunately, we do not offer free bulk shipping at this time. The shipping cost for bulk orders will be calculated separately and communicated to you. If you place a bulk order, we will provide the shipping charges for approval before proceeding with the shipment.
Order Processing Time
All orders are processed and shipped within 5 to 7 business days. Business days do not include weekends and holidays. Please note that this processing time is separate from the shipping time.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor your shipment. Please allow up to 24 hours for tracking information to update.
Delivery Delays
While we make every effort to ship your order promptly, delivery times may be subject to delays due to factors beyond our control, including adverse weather conditions, customs processing, or carrier delays.
Contact Information
For any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at support@crafttown.com or call us at +91 82855446356.
Crafttown reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.